Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Forkr ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Email address when you join our waitlist or contact us.
  • Usage Data: Information about how you interact with our app, including menu scans and dietary preferences.
  • Device Information: Device type, operating system, and app version for troubleshooting and optimization.
  • Camera Access: Images captured when scanning menus (processed locally or securely transmitted for analysis).

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI-powered menu analysis service
  • Personalize dietary recommendations based on your health goals
  • Send you updates about new features and improvements
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to enhance user experience

4. Medical & Dietary Disclaimer

Forkr provides food and dietary recommendations for informational purposes only. Our AI-powered menu analysis is not a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider or registered dietitian.

By using our service, you acknowledge and agree that:

  • You are solely responsible for knowing and managing your own food allergies, intolerances, dietary restrictions, and medical conditions.
  • Our AI recommendations may not identify all allergens or ingredients in menu items. Restaurant menus change frequently, and ingredient information may be incomplete or inaccurate.
  • You should always verify ingredients directly with restaurant staff before consuming any food, especially if you have food allergies or sensitivities.
  • Forkr assumes no liability for allergic reactions, adverse health effects, or any harm resulting from food choices made based on our recommendations.
  • You should consult a healthcare professional before making significant changes to your diet, especially if you have medical conditions, are pregnant, or are taking medications.

If you have a severe food allergy (such as to peanuts, tree nuts, shellfish, etc.), do not rely solely on Forkr's recommendations. Cross-contamination and hidden ingredients are common in restaurant settings and cannot be detected through menu analysis alone.

5. Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your data is stored securely using encrypted connections and access controls. We retain your information only for as long as necessary to provide our services or as required by law.

6. Third-Party Services

Our app may use third-party services for analytics, AI processing, and cloud infrastructure. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Export your data in a portable format

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You can opt out of the sale of your personal information. Note: We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us at tom@forkr.ai. We will respond to verifiable requests within 45 days.

10. International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

For users in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws:

  • We process your data based on your consent and our legitimate business interests.
  • You have rights to access, rectify, erase, restrict processing, and port your data.
  • You may withdraw consent at any time without affecting the lawfulness of prior processing.
  • You have the right to lodge a complaint with your local data protection authority.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: tom@forkr.ai